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📦 Shipping Policy — Kraft Store

At Kraft Store, we ensure safe and timely delivery of all orders across Pakistan.
To keep our pricing fair, shipping charges are calculated based on the total weight of your cart, not a flat rate.

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🚚 Shipping Charges (Weight-Based)

Shipping cost is calculated automatically at checkout based on:

• Total weight of your cart

This ensures you only pay for exact and fair shipping, based on what you order.

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⏱️ Delivery Time

• Punjab: 2–3 working days

• Sindh / KP: 3–5 working days

• Remote Areas: 5–7 working days

Delivery times may vary during sales, public holidays, or weather conditions.

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📮 Order Processing

• Orders are processed within 24–48 hours after confirmation.

• You will receive a WhatsApp confirmation before dispatch.

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📦 Packaging & Safety

All orders—especially fragile items like camel skin lamps, wooden decor, and glass products—are packed with:

• Premium thermapol

• Layered protection

• Fragile handling instructions

We ensure maximum care to avoid any damage during transit.

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🚚 Our Shipping Partners

We dispatch through trusted courier services for fast and reliable delivery:

• Fastex.pk

• PostEx

Your courier may vary depending on your location and order weight.

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📬 Order Tracking

Once your order ships, you can ask for tracking number via WhatsApp/SMS so you can follow your parcel anytime.

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❗ Failed Delivery / RTS

If the parcel returns due to:

• Wrong/incomplete address

• Phone not reachable

• Order refusal

Re-shipping charges will apply for sending the order again.

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🛒 Bulk or Heavy Orders

Large or wholesale orders may require custom shipping estimates based on weight, size, and destination.

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📞 Need Help?

For any shipping-related questions:

WhatsApp: +92 332 7069009
Website: www.kraftstore.shop

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